White Glove Insurance, a boutique personal lines agency known for its Ritz-Carlton-level service, has achieved two significant industry recognitions: Great Place to Work Certification and an A+ accreditation from the Better Business Bureau (BBB). The company announced that it received a perfect 100% approval rating in the Great Place to Work certification process, reflecting exceptional workplace culture and employee satisfaction. Simultaneously, the BBB awarded the agency its highest accreditation, highlighting its dedication to ethical practices, customer satisfaction, and transparent operations.
Founded in December 2025, White Glove Insurance has quickly established itself as an employer of choice by prioritizing competitive compensation, professional development, and a collaborative work environment. The 100% approval rating is a testament to the company's strategic focus on employee experience. Ty Crockett, Founder and CEO, emphasized that the team is the foundation of the business. "The Great Place to Work certification validates our commitment to creating an environment where talented professionals can thrive, grow, and deliver exceptional service to our clients," he said. "A 100% approval rating means every member of our team believes in our mission and culture—and that's reflected directly in the caliber of service our clients experience."
The BBB A+ accreditation is the highest standard of trust and reliability, and the rigorous evaluation process assesses business practices, transparency, complaint resolution, and overall customer satisfaction. This top-tier rating confirms that White Glove Insurance meets and exceeds industry standards for ethical conduct and service excellence. "The BBB A+ rating is not just a badge—it's a promise to our clients," Crockett added. "It demonstrates that we operate with integrity, resolve issues promptly, and hold ourselves accountable to the highest standards. Combined with our Great Place to Work certification, these credentials affirm that we've built a sustainable business where employees and customers alike are genuinely valued."
The certifications have significant implications for the insurance industry, as they signal a shift towards employee-centric and customer-focused business models. White Glove Insurance's salaried producer model eliminates conflicts of interest, allowing advisors to focus entirely on client needs. The agency serves clients across Ohio, Florida, Virginia, Washington D.C., Maryland, and North Carolina, employing proprietary technology and strategic carrier partnerships to enhance service delivery. Its retention strategies, including personalized service and quarterly check-ins, aim to achieve retention rates significantly above industry standards.
For more information about White Glove Insurance, visit their website.
