As extreme cold continues and record low temperatures are expected later this week, UGI Utilities, Inc. is reminding customers to prioritize safety and remain alert to potential scams. The natural gas and electric utility company, serving more than 760,000 customers, has released a series of cold weather safety tips and scam awareness guidance to help the community navigate the harsh conditions.
UGI emphasizes the importance of preparing for cold-weather impacts, such as ensuring proper home heating and avoiding the use of unsafe heating sources. The utility advises customers to keep thermostats at a consistent temperature, seal drafts around windows and doors, and allow faucets to drip to prevent pipes from freezing. Additionally, UGI warns against using ovens or stoves for heating, as this can lead to carbon monoxide poisoning.
Scam awareness is another critical focus, as fraudsters often target customers during extreme weather events. UGI reminds customers that their representatives never request immediate payment via prepaid debit cards, gift cards, or cryptocurrency. Customers should verify the identity of any utility worker or caller by asking for identification and contacting UGI directly at the number on their bill. The company provides further information on scam prevention at www.ugi.com.
To view the full announcement, including downloadable images and bios, click here. UGI Utilities, Inc. remains committed to customer safety and reliable service during this period of extreme cold.
