Liveops, a provider of flexible customer experience solutions, has announced its recognition in the 2026 Stevie Awards for Sales and Customer Service, securing one Gold and three Silver awards. This marks the second consecutive year the company has been honored with the Gold Stevie Award for Customer Service Training or Coaching Program of the Year. Additionally, Liveops received Silver awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy.
The Gold award underscores Liveops' commitment to learning and development, particularly its Learning-as-a-Service (LaaS) model. This model enhances agent preparedness through efficient onboarding, certification, and coaching, enabling enterprise programs to launch swiftly while maintaining quality during demand fluctuations. The company's results-oriented approach integrates highly skilled on-demand talent, precision scheduling, and effective AI to help enterprises scale operations without compromising quality, compliance, or customer trust.
Molly Moore, Chief Operating Officer of Liveops, stated, "This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on. Our trusted agent certification programs set a high standard for quality, while our ongoing investment in AI and LiveNexus empowers us to assist enterprises in modernizing their customer experience operations with assurance." LiveNexus, the company's AI and human orchestration platform, was recently launched to help enterprises assess AI and automation use cases within a controlled environment, apply governance and measurement, and scale proven solutions into production.
Jim Watson, Chief Executive Officer of Liveops, commented, "Our recognition across multiple Stevie categories reinforces that innovation at Liveops is centered on execution rather than hype. LiveNexus embodies this philosophy—enabling clients to modernize responsibly while upholding quality, compliance, and trust." These awards highlight Liveops' position as a reliable transformation partner in the evolving customer experience landscape. The Stevie Awards for Sales and Customer Service celebrate global achievements in contact centers, customer service, business development, and sales, with entries evaluated by professionals from various sectors.
For more information about Liveops and its solutions, visit https://liveops.com.
